ACL Climate has over 30 years collective knowledge and experience, in the sale, service, support and training of Automotive Air Conditioning equipment.
Customer Service
Our philosophy is quite simple -“Good Old Fashioned Customer Service”, it is the driving principle on which ACL
Climate was founded. Having witnessed poor service levels first hand from other
companies, we are fully aware of the Service Levels which need to be offered to
the automotive sector.
First and foremost we are all from a Technical
background, and are not primarily salesmen. The team are friendly, approachable, and are
totally focussed on the best solution for the customer. All this is coupled with
a good sense of humour which is something we all need now and again to get us
through the difficult days.
Climate Care
To compliment our Routine
Service offering we have developed individually tailored Service contracts,
which we call Climate Care. This not only provides you with various options to
choose from, but we can also build a Service and Support contract individually
tailored to your business requirements.
Equipment
With our extensive
knowledge and experience of Air Conditioning equipment, we were fortunate enough
to have a choice of manufacturers to partner with. We are very pleased to have chosen MAHLE, Robinair and AVL DiTest as our equipment supply partners.
All of the brands offer excellent quality equipment. ENTRY, MID and HIGH level models are available.
Environmental
We like to keep as much of our
Information material as possible in electronic format. However where our customers
require paper materials e.g. Training booklets etc, we will only use printing
companies that are members of the FSC, to show our commitment to buying from
environmentally friendly sources.
Our Promise
We’re a company that is developing a strong sense of
identity and are clear about the service that we want to provide. Our customer
and supplier experience is important to us, because we work hard to build
lasting relationships. For all customers, we ensure we get a detailed
understanding of your needs and recommending the right solution for your
business. If it is new equipment you require, you will receive a quality
installation and training package, so you’re confident in your new A/C
equipment, right through to on-going support and maintenance. Every step is
important to us. We are committed to providing a quality product and
excellent service. Every day we try to demonstrate the core values of ACL
Climate: professionalism, transparency and honesty.